Welcome to Sorrino (“we”, “us”, “our”). We operate this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”). Our store is powered by Shopify, which enables us to provide these Services to you.
These Terms of Service (“Terms”), together with any policies referenced herein, outline your rights and responsibilities when using our Services. Please read them carefully, as they include important information about warranties, disclaimers, and limitations of liability.
By visiting, accessing, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our Services.
By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction, or that you have provided consent for your minor dependents to use the Services on devices you own or manage.
You may be required to provide certain information—such as your email, billing details, and shipping information—to access or use our Services. You agree that all information you submit is accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account and for all activity that occurs under it. You may not sell, transfer, or assign your account to others.
We make every effort to display our products accurately. However, colors and appearance may vary depending on your device and settings. We do not guarantee that products will exactly match images shown online.
All product descriptions may be updated, changed, or discontinued at any time without notice. We may also limit sales of products to certain people, regions, or jurisdictions as needed.
When you place an order, you make an offer to purchase. We may accept or decline your order at our discretion. Your order is considered accepted only once we process your payment and send a confirmation.
Please review your order carefully before submitting. Cancellations may not be possible after acceptance. If an issue occurs (e.g., order changes, cancellations, or non-acceptance), we will attempt to notify you using the contact details provided.
All purchases are subject to our Refund Policy. You confirm that your purchases are for personal use only and not for resale.
Prices, promotions, and discounts may change without notice. The price charged is the price listed at checkout and confirmed in your order email. Unless stated otherwise, prices do not include taxes, shipping, handling, or customs duties.
Online prices may differ from prices in physical stores or at third-party retailers.
You agree to provide accurate and updated payment information. You represent that:
The payment method provided is valid and authorized.
All charges will be honored.
You will pay all fees, taxes, and charges associated with your purchase.
Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs, or events outside our control.
Once an order is handed to the carrier, ownership and risk of loss transfer to you.
All content on our Services—including text, images, logos, graphics, audio, layout, and trademarks—is owned by Sorrino or its licensors and is protected by copyright and other intellectual property laws.
You may use the Services only for personal, non-commercial purposes. You may not copy, distribute, modify, create derivative works from, publicly display, or exploit any content without written permission.
All rights not expressly granted are reserved.
We may provide access to third-party tools. These tools are offered “as is” and “as available,” without warranties or endorsements. Your use of third-party tools is entirely at your own risk.
Future features or tools added to the Services will also be subject to these Terms.
Our Services may include links or embedded features from third-party websites. We do not monitor or control third-party content and are not responsible for any issues arising from your use of those sites.
Please review the policies of third-party sites before engaging with them. Any disputes must be directed to the third party.
(This section must remain unchanged as required by Shopify.)
Our store is powered by Shopify, but all purchases are made directly with Sorrino. Shopify is not responsible for any aspect of your transactions. You agree to release Shopify from any claims arising from your purchases with us.
Your personal information is handled according to our Privacy Policy and, where applicable, Shopify’s Privacy Policy.
Because Shopify hosts our store, certain personal information may be shared with Shopify or its partners in other countries to operate the Services. Please review our Privacy Policy for full details.
If you submit feedback, ideas, reviews, or suggestions (“Feedback”), you grant us a perpetual, worldwide, royalty-free license to use, publish, modify, and distribute it for any purpose.
You confirm that:
You own or have the right to share your Feedback.
Your submission does not infringe any third-party rights.
Your Feedback does not contain unlawful, offensive, or harmful material.
We may remove any Feedback that violates these Terms.
Occasionally, our Services may contain errors or omissions relating to product details, pricing, promotions, or availability. We reserve the right to correct such errors or cancel orders based on inaccurate information at any time.
You agree not to use the Services:
For unlawful purposes
To violate laws or infringe rights
To distribute harmful or misleading content
To harass or harm others
To upload malware or malicious code
To collect personal data without consent
To interfere with security features
To impersonate others
We may suspend or terminate your access if you violate these rules.
We may terminate your access to the Services at any time without notice. You remain responsible for all amounts due up to the date of termination. Certain sections of these Terms will continue to apply even after termination.
All Services and products are provided “as is” and “as available.” We make no guarantees that the Services will be uninterrupted, error-free, or secure.
Where local laws limit warranty disclaimers, these limitations may not apply to you.
To the fullest extent permitted by law, Sorrino and Shopify will not be liable for any damages arising from your use of the Services or the products, including:
Lost profits
Lost revenue or savings
Data loss
Replacement costs
Indirect or consequential damages
You agree to defend and indemnify Sorrino, Shopify, and related parties from any claims, losses, or damages arising from your:
Use of the Services
Violation of these Terms
Violation of laws or rights of others
If any part of these Terms is deemed invalid, the remainder will still apply and be enforceable.
Failure to enforce a right does not constitute a waiver.
These Terms, together with our posted policies, form the entire agreement between you and Sorrino.
You may not transfer or assign your rights under these Terms without our consent. We may assign our rights without notice.
These Terms are governed by the laws of the jurisdiction where Sorrino is headquartered. Both parties consent to the exclusive jurisdiction of local courts.
Headings are for convenience only and do not affect interpretation.
We may update these Terms at any time by posting the revised version on our website. Material changes will be communicated as required by law. Continued use of the Services means you accept the updated Terms.
If you have questions about these Terms, please contact us:
Email: support@sorrino.com
